At International Finance Bank, protecting your information and assets is top priority. As fraud schemes evolve and become more sophisticated, the best way to be safe is to stay informed about the current trends.
Here are some proactive tips for keeping your bank account safe:
“End user” will be used to signify an authorized customer using software for the benevolent purposes it was intended and “agent” will be used to signify a person whose goal it is to exploit a software application for some negative end.
If an agent attempts unauthorized entry into a customer’s account by trying to guess a Login ID and password, the customer’s International Finance Bank Online Banking account will be disabled on the third incorrect login attempt, thus invalidating the Login combination. The disabling and/or destruction of the password keeps an unauthorized agent from running a brute force attack, which uses an application that will run through millions of possible passwords eliminating the invalid ones until it arrives at a match. In this scenario, to guard against unauthorized use of a customer’s Login ID and password, International Finance Bank Online Banking system disables the password indefinitely until the customer calls the Bank and requests the associated Login ID and password to be reset, or the customer clicks the “receive a new password” link to have a temporary password sent to the email address on file with the Bank. A customer will also trigger this security feature by unintentionally miskeying a password three times. In this situation the customer will need to call the Bank to reestablish the password for the locked account(s). For example, a common mistake made by end users is having the caps-lock on while keying in a password. Since the password is case sensitive and an end user cannot actually see the characters being typed, it is easy to think the password is being typed correctly when the caps-lock is engaged.
A password and Login ID provide security against unauthorized entry and access to customers’ accounts. Passwords should not be easy to guess; for example, children’s or pet’s names, birth dates, addresses or other easily recognized identifications should be avoided. Combining cases (utilizing upper and lower case) within your password as well as combining alpha, numeric, and special characters is a good security precaution in selecting a password.
Open, unsecured public WiFi networks can be dangerous. Criminals can set up routers to provide WiFi service in public places. Once you connect, they can intercept, capture, and divert all your communications. That means criminals can access everything from your logins and company email file attachments to the credit card information you enter on e-commerce sites.
How to safeguard against it:
End-users must use later versions of Mozilla Firefox, Safari, Google Chrome and Microsoft Internet Explorer to access the Bank’s Online Banking application. The later versions come equipped with Netscape developed encryption technology known as Secure Sockets Layer, commonly referred to as SSL. SSL’s specific function is to manipulate data into an unreadable format as it leaves the end user’s computer. The temporary scrambling of data in transit is referred to as ‘encryption.’ In the unlikely case that an agent should intercept the data in transit, the encryption makes the data unreadable to a human. Furthermore, data in transit is split up into packets that travel separately and are not reorganized until they filter through the Bank’s router and firewall. The Bank also uses multiple measures to ensure data is encrypted and subsequently decrypted in a secure fashion. The use of electronic keys that lock data as it is transmitted and unlock the data once received and passed successfully through the Bank’s firewalls is just one example.
Public email is not always a secure process, as data is not always encrypted as it travels over the public Internet, and it can be intercepted by third parties. Please be careful not to provide information in a single message that would allow an agent to log onto your account. Full account numbers should not be included in an email. If an account must be referenced, reference it by only the last four digits. International Finance Bank will never request a customer’s password for any system and encourages customers to never share passwords.counts.
Our Online Banking System uses an Internet server completely separate from the Bank’s mainframe computer. The Online Banking System also uses the latest industry technology including password-controlled entry, secure sockets layer (SSL) protocol, data encryption, public-private key pair, firewalls and filtering routers. Each component acts as a secure layer of protection to safeguard all data.
In vishing, a cybercriminal contacts you by phone, impersonating someone in a position of authority. Vishing is similar to phishing, but the attack is delivered by phone instead of via email. The caller might pretend to be from the company’s IT or finance department, impersonate an executive or business partner, or claim to be from a software company such as Microsoft. The caller attempts to convince you to provide private information or take an action that can be used to compromise the company’s systems, or to steal from you personally.
How to safeguard against it:
Ransomware is a form of malicious software (or malware) that, once it’s taken over your computer, threatens you with harm, usually by denying you access to your data. The attacker demands a ransom from the victim, promising — not always truthfully — to restore access to the data upon payment.
As with all threats, prevention is key. This is especially true for threats as damaging as ransomware.
Reports of wire transfer fraud have soared from 14% of companies (2014) to 48% (2017).* Cybercriminals trick individuals into initiating fraudulent payments or providing information they can use to steal directly from company accounts. Wire payments are executed by the financial institution almost instantly. They can be impossible to reverse. Criminals have become sophisticated about impersonating staff members to make urgent requests seem legitimate. For example, they’ve started linking wire scams to tax requirements, and using domestic accounts rather than more suspicious international accounts. Today, employees need to be more careful.
*2018 AFP® Payments Fraud and Control Survey Report, Association for Financial Professionals, 2018.
How to safeguard against it:
Tips to protect yourself against identity theft:
The scam usually works like this: You receive an email that appears to come from a reputable company – one you recognize and possibly do business with – like your Internet provider, a bank, credit card company, government agency, etc. The language in the email will be designed to make you think you must respond immediately to solve a problem with your account, avoid cancellation, claim a valuable prize, etc. Most likely you will be asked to update or validate information – account number, password, Social Security number or other information that can be used to verify your account. You will be encouraged to click on a button to go to the organization’s website. Don’t do it!
If the email you received was part of a phishing scam, the link provided would take you to a fake website that looks just like the real thing. Or, it may actually be the real website, but will include pop-up windows designed to gather your personal information. Another objective of this scam may be to infiltrate your computer with a virus or software designed to spy on your Internet transactions.
It’s never a good idea to open an email attachment you did not request or one from an unknown sender. And, you should never provide confidential information in response to an email or call you did not initiate.
If you are concerned about your accounts as a result of receiving an email, visit the company’s website directly (don’t cut and paste the address in the phisher’s email), or call to find out if there is a problem and let the company know you received the email. returned leaving the victim at a financial loss.
Protect yourself by watching for the following red flags:
Techniques used to perpetuate this crime include spear-phishing, social engineering, identity theft, email spoofing, and use of malware.
Follow these best practices to help protect your business:
Businesses who fall victim to a wire fraud loss from a compromised email request can file a complaint with the FBI at https://www.ic3.govopens in a new window.
Both of these schemes are more common with online job applications and work-from-home opportunities.
Watch for the following red flags while job hunting:
If you find yourself in a winning situation, prevent it from becoming a losing one by being aware of the following:
Look for the following red flags before falling in love online:
Let International Finance Bank know immediately if you have lost or stolen checks or cards; if you feel your user ID, password or account numbers have been compromised; or if you notice any unauthorized activity associated with any of your International Finance Bank accounts. These situations should be reported by calling (305) 648-8800 (Monday-Friday 8 a.m. to 5 p.m. ET,) contacting us via our website or stopping by your nearest branch.
|International Finance Bank||305-648-8800|
|Credit Card Issues||1-800-854-7642|
|Credit Card Issues Int’l||1-770-805-2300|
|Federal Trade Commission||1-877-438-4338
www.ftc.govopens in a new window
www.Ic3.govopens in a new window
www.experian.comopens in a new window
www.transunion.comopens in a new window
Manage all your accounts right from your device. With our convenient mobile app, you can easily check your balance, deposit checks, transfer funds, pay your bills, and more. Download the app now.