SMS Policy

Dear Valued Customer,

At International Finance Bank (IFB), we prioritize your privacy and security. Please be advised that we do not use SMS (text messaging) as a communication channel to contact you regarding account updates, promotions, or any other business-related matters.

If you receive any SMS messages that appear to be from us, we encourage you to exercise caution. These messages may not be legitimate and could potentially be fraudulent or phishing attempts.

What You Can Expect From Us:

• We will communicate with you exclusively through secure and verified channels, such as email, our official website, or other company-approved communication platforms.
• Any important updates or notifications related to your account will be sent through secure means to ensure your data is protected.

How to Identify Official Communications:

• Official communications will come from company email addresses or trusted platforms.
• We will never ask you for personal information (like passwords, PINs, or credit card details) via email or messaging platforms.

What to Do If You Receive an SMS:

If you receive an SMS message claiming to be from International Finance Bank (IFB), do not respond, click any links, or provide any personal information. Instead, please report the message to us at info@ifbbank.com or 305-648-8800.

Why We Do Not Use SMS:

We have chosen not to communicate via SMS for the following reasons:

• Security: SMS is not a secure means of communication and can expose sensitive information to unauthorized parties.
• Phishing Protection: To reduce the risk of phishing and fraudulent activities that can occur through text messages.
• Data Privacy: We want to ensure your information is shared only through secure and private channels.

Contact Us:

If you have any questions or concerns about our communication practices or need assistance, please don’t hesitate to reach out to our Customer Support team at 305-648-8800 or Info@ifbbank.com.

Thank you for being a valued customer of International Finance Bank (IFB). We are committed to keeping your information safe and ensuring clear, secure communication with you.